Student’s Satisfaction about Level of Services Management Offered in Students Dormatories at Alexandria University

Document Type : Original Article

Authors

1 Department of Home Economics - Faculty of Agriculture - University of Alexandria

2 Department of Agricultural Extension Education - College of Agriculture - University of Alexandria

3 Alexandria University - Faculty of Agriculture - Department of Home Economics.

Abstract

This research aims to study Student’s Satisfaction about Level of Services Management offered in Students Dormatories  at Alexandria University, This study was conducted on A simple random sample of  355 students with 5% of Students who residing in Dormatories at Alexandria University, The data were collected by using a questionnaire through personal interview. The data were analyzed statistically using  Percentages, median, T test, analysis of variance and Pearson’s simple correlation coefficient with computer program (SPSS V.22).The study revealed that:-

Low percentage with high Level of Services Management among 5.6%of participants.
Low percentage with high Level of Satisfaction among 6.5% of participants.
There were statistically significant differences with sex (p < 0.01) between level of service management and level of satisfaction with services.
There were statistically significant differences (p < 0.01) between Dormatories at AlexandriaUniversity with level of service management,satisfaction with services.
There was statistically a positive significant correlation (p < 0.01)  between level of  service satisfaction and age,study group, length of stay, attendance ratio, level of services management . while There was statistically a negative significant correlation (p < 0.01) with  number of  students /room, Percentage of expenditure on meals.

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